[Resolved]  Mswipe Technologies — Credit Card machine not working

Address:Thane, Maharashtra, 400064
Website:www.mswipe.com

My merchant ID is [protected] and it is almost a week the swipe machine is not working.

I have been calling their customer care, but all the time, some mechanical guy gives me the same ridiculed answer that the issue will be resolved in a days time.

I have lost some serious business and I hope that this loss is paid by MSWIPE! Please help.
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Dec 20, 2016
Complaint marked as Resolved 
I had to eventually write to their CEO to get the issue resolved. However, the overall service experience was pathetic! Would not recommend MSWIPE to anyone ever in my business fraternity!
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2016
Mswipe Technologies Customer Care's response
Dear Sir, we have forward this to our technical department, they will get back to you shortly
Verified Support
Dec 20, 2016
Mswipe Technologies Customer Care's response
Dear sir, can we have your registered wisepad ID. We unable to fetch your detail with provide wisepad ID [protected]
Complaint comments 

Comments

Res...sir
our mashin is halt from last 5days.
plz send us new mashin.
Mswipe Technologies Customer Care's response, Dec 21, 2016
Verified Support
Dear Sunil, please share your device ID with us.

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