[Resolved] Mswipe Technologies — customer service officer and holding mdr charges

Azim Sayed

from Mumbai, Maharashtra

Address:	A-2602, 26th floor, marathon futurex, mafatlal mills compound, NM joshi marg ,lowel parel, Mumbai City, Maharashtra, 400013
Website:	[email protected]

Every month one payment is going on hold and customer care agents are not giving respect to me they had put my call on hold about 35 min purposely and customer care agents are giving wrong hope and taking too much time till now the they have do this many times
In month of april they have given me my payment of rs 700 hundred and in the month pf august they have also not given my payment of rs 2377 and now this month they are not giving my payment of rs 900 aproximately and they doing fraud to me.

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Nov 8, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Oct 04, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received but we are unable to identify you in our system with the information provided. Could you please share your registered number and device ID so it will help us to resolve your issue.

Awaiting for your response to help you further.