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[Resolved]  Mswipe Technologies — debit of 3, 500 rs

I do use mswipe machine for business but i haven't used it recently.. Still 3, 500rs got deducted from my bank account. All of a sudden.. Without any notice.. It says 2tp ach dr mswipe.. I want to know on what basis did mswipe company charged me this amount and why. Also the machine is not associated with my account details... I hope you reply to this complaint soon
Complaint marked as Resolved 2019-09-23 21:40:29

Complaint Status

[Aug 23, 2019] Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Mswipe Technologies Customer Care's response Aug 23, 2019
Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, we are unable to identify you in our system with the information provided. Could you please share your registered number and device ID so it will help us to resolve your issue.
Complaint comments  1 Comment     Updated: Share0Tweet0


I surrender my device in Jan 2019, my register mobile number is [protected], . Today[protected] they have ecs 1180 inr, .. I'm not signed any ecs form, ... I called to customer care they are not response properly, ... They are new types of frauds company, please take a action about this company

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    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011