[Resolved] Mswipe Technologies — deduction of mdr charges

lakshmi Narayan Jindal

from Chandigarh, Chandigarh

Address:

Grain Market Phillaur, Jalandhar, Punjab, 144410

Hello sir, i am from jindal paints, phillaur. Registered mobile no. [protected]. I swipe rs 20000 and they deduct rs 590 as mdr charges which is totally a cheating with customer. I already call to customer care before swipe and they said this is a gift card and we deduct only 0.40% charges. But after swipe they deduct 2.95% as mdr charges. Plz refund my payment and clear this matter. Mswipe cheat with customer and not provide accurate information.

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Dec 24, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Nov 20, 2019

Mswipe Technologies Customer Care's response Dear lakshmi Narayan Jindal,

As we have checked you have done two transaction amount INR. 10000/- and INR 10, 000/- dated on[protected] via credit card. Hence, your MDR charges on Credit card is 2.50% + 18% GST which is INR. 295/- and INR. 295(i.e. total 590/-) please check attached statement for your reference.

Still if you have any queries or for further assistance please call[protected] or write to us at [protected]@mswipe.com.