[Resolved] Mswipe Technologies — Delay in issuing new POS Machine

Mahi Casuals

Jul 10, 2022

Address:

AURANGABAD

I had applied for a POS machine for my shop through local rep of MSWIPE Govind Khadse at Aurangabad and made a payment of 11800 on 30 June 2022. I was promised by company rep that I will get my machine within 3 days post payment and other formalities however company have failed to issue me any POS machine neither communicated any reason for delay.
I had follow local rep Mr.Govind K and company helpline as well but none had cared to resolve my issue till date.
Local rep has stopped receiving my calls and failed to respond to my text messages as well.

This case shows how careless and useless a company could be and what made them thing that customer will do business with negligent and irresponsible company and its employees.
I am seriously considering to take this case to the consumer court in order to get justice.

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Aug 18, 2022

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2022

Mswipe Technologies Customer Care's response Hi Mahi, We truly apologize for the delay in process. As checked the device is successfully installed at your location today i.e,[protected]. Also after installation a test transaction is made on your terminal. We look forward to a successful working relationship in the future. Regards, Mswipe.