[Resolved] Mswipe Technologies — deregistration of mswipe machine.
Kali Babu Street, Deputy Para, Ahirtoli, Kutchary, Upper Bazar, Ranchi, Jharkhand, India
ShShivam Murarka on Jul 16, 2019
As i am not using the mswipt machine anymore, hence, i want to surrender the same.
I called the customer care and asked them to deactivate my account and take back the machine, that was two month back.
However no one came to pick the devise nor my account got deactivate, and rs 600 was deducted from mt account for june.
I called the customer care again and requested them to take the device and deactivate the account however, till date nothing has happened.
Now this month is also coming to end and they will deduct the amount again.
My tid number is 42427598
Complaint marked as Resolved Aug 18, 2019
[Jul 16, 2019] Mswipe Technologies customer support has been notified about the posted complaint.
Verified SupportMswipe Technologies Customer Care's response, Jul 18, 2019
Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received, We have forwarded your request to our Retention Team same will be get back to you within 72 working hours.
Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.
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