[Resolved] Mswipe Technologies — device activated on 27/11/2017 surrendered on 9/1/2018 support fees debited in august 2018

Kushall Gambhir

from MUMBAI, Maharashtra

Address:

Mumbai City, Maharashtra, 400012

Edc pos machine was activated on 27/11/2017 and same was surrendered within 45 days on 9/01/2018. Despite surrendering pos device in january and closing my account nothing refund was was given despite several call and mails.
However in august 2018 they forged the paper given at the time of activation to debit my account mandate form which was instantly informed to them. After giving fall assurance they deducted the same in my account Rs 4970. Support fees was charged for non supporting attitude.

Was this information helpful?

No (0)

Yes (0)

Nov 4, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2018

Mswipe Technologies Customer Care's response Dear Kushali,
Inconvenience caused to you is deeply regrettable.
Could you please share your contact number or Device id number to assist you in better manner.

Sep 29, 2018

Updated by Kushall Gambhir My no [protected] and Jay ganesh juice center

Oct 02, 2018

Updated by Kushall Gambhir On sep 26 again Rs 590 is charged despite complaint pending. Despite calling KUNAL JHADHAV continously has he head of mumbai team lower parel office he doesnt respond nor does from anyone in office. MSWIPE IS NOTHING BUT A FRAUD Marketing company dealing in such financial data of credit card and pos machine which not only charges for nothing . Waiting for a big scamdal to be done in the name of DIGITAL INDIA...

Verified Support

Oct 04, 2018

Mswipe Technologies Customer Care's response Dear Kushall,
We will surely assist you in this regards, please share your contact number or device id number to get your details and assist you further in this regards.

Feb 19, 2019

Updated by Kushall Gambhir Still waiting for action and refund

Feb 19, 2019

Updated by Kushall Gambhir Kindly call me on registered no [protected] which is answered 24 hours and unlike your call center good for nothing.