Mswipe Technologies — device handover request not served

Rahul Kiran Butti

Address:

1005 E Block PBEL City Near APPA Junction, Hyderabad 500091

I have been calling mswipe call center and placing the request for machine handover as i do not use the machine for the last 3 years. Also i have given my current address for pick up. But no one follows up. I have not been using the device for the last 3 years and yet the amount is been debited from my account. Pure failure for your field service for not responding and coming to pick up the device has caused me paying for device that i have not been using.

My current address had been updated and also emails have been sent to your helpdesk with all the details still failed to contact and close the auto debit from my account. I escalate this as a pure cheat for charging for services that are not used.

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Mswipe Technologies customer support has been notified about the posted complaint.

May 11, 2020

Updated by Rahul Kiran Butti One of the recent ticket i have raised with your customer care and no response even then, No one responds to take the device and close my auto debit. TBK[protected]

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Comments

dhibaenterprises

I have been calling mswipe call center and placing the request for machine handover as i do not use the machine for the last 3 Months. Also i have given my current address for pick up. But no one follows up. I have not been using the device, the amount is been debited from my account. Pure failure for your field service for not responding and coming to pick up the device has caused me paying for device that i have not been using.