[Resolved]  Mswipe Technologies — ecs debit even after surrender of pos machine after 2 years

Address:

600093

I have obtained a pos machine in the name of Mathi Enterprises from Mswipe Technologies pvt ltd, but it was not used for a while and surrendered the machine on 07/01/2016, and got reference number TBK00195766 from Mswipe technologies Pvt Ltd. Later I have left out the matter and after 2 years they made a ECS debit on 28/03/2018 to tune of RS. 3000/- and again a complaint was lodged with the customer care with the previous reference number TBK00195766 which will be easy to track the old surrender request. The executive told me that the amount will refunded and the refund complaint was still in live. But again on 02/05/2018 they made ECS debit to tune of RS.1500/-. Now total wrong debit was tuned to RS 4500/- along with ECS return charges of RS 3000/-(Since they tried ECS debit when fund not available). Total amount to be refunded was RS.7500/- approximately. Kindly resolve the issue and get refund to me.