[Resolved] Mswipe Technologies — false sms alert sent repeatedly

Kaustav1979

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal, 700040

This is to bring to your attention that repeatedly i am getting mswipe sms alert of purchase on my mobile phone as mentioned below though the card number mentioned in sms does not belong to me. Nor have i used any of my cards at merchandise for the mentioned amounts. This has happened 3 times in last one month and now i am terribly frustrated. Your toll free number agents also have not helped me so far.

However i want a resolution to this problem asap.

1sms received on number +91 [protected] 6th february 2019:

Approved inr 567.00 at m/s instakart serv dt 06/02/19 card xxx7134, auth #071973.

2sms received on +91 [protected] 7th february 2019

Approved inr 424 at m/s instakart serv dt 07/02/19 card xxx7134, auth # 070355

+1 photos

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Mar 11, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Feb 07, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we will surely investigate in this regards and get it resolved soon.
Thank you.