[Resolved]  Mswipe Technologies — Fradulent company worst customer support

Address:Chennai, Tamil Nadu, 600118
Website:www.mswipe.com

⁠⁠⁠This is SRIRAM. I am using mswipe for almost 8 months plus.. I faced an issue recently..

my customer paid 19, 000 through his credit card towards our sale on 17th November 2016.. even after two days I didn't received the payment.. When I contacted the customer care through phone they requested me to send invoice copy of the sale

I had mailed them whatsapp them on 18th November 2016... But no reply for my emails till now[protected] ..

But they replied me in whatsapp on 21st Nov after 3 days the reply was
"We have received your invoice. We are sending it for verification.We would like to inform you that the verification would be done within one working day.Once verification is done payment will be released and we will inform you by SMS/E-mail."

Now it's 24th November 2016 till now I didn't received my money.. when I contacted through phone is simply telling me to hold the line that's it

18calls has been made on 23rd&24th November 2016 till now not a single call picked and no response till now for email sent on[protected]

I am having tons of words to scold this idiots... For almost 8days they hold my money with not even a single response such a waste fraudulent company
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Nov 24, 2016
Complaint marked as Resolved 
Payment done to my account
Mswipe Technologies customer support has been notified about the posted complaint.
Nov 24, 2016
Updated by innovativesri
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Verified Support
Nov 25, 2016
Mswipe Technologies Customer Care's response
We are sorry for the inconvenience caused. We are request you to share your register contact detail or Device ID with us, so that we track details.
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Comments

There is money on HOLD with Mswipe from March 2016, I have given all the documents and have emailed them so many times but always they revert with the Automated response .

Please help me in getting my money back.

Mswipe Id [protected]
Mswipe Technologies Customer Care's response, Dec 2, 2016
Verified Support
Dear Sir, Sorry for inconvenience caused to you, we have forward this to our concern department, we will get this resolve ASAP.

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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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