[Resolved] Mswipe Technologies — Giving wrong commitment for life time rental free machine (Wisepos Neo pos )

E CARE SOLUTIONS

Mar 2, 2022

Address:

E Care Solutions, Coimbatore

Mswipe sales executives and sales manager give me wrong commitment. They said i[censored] giving 18000 rupees one time payment means life time rental free machine was available. I will give a full payment and purchase the machine. At a start up time in mswipe application they not any plan details. Now they add plan details. But the plan details said that I was in advanced rental plan. Rental only 3 years free. This is very cheating activity. I will contact the machine selling mswipe executive. They said we will relieved from this company. But ur plan is life time free plan only. U contact customer care. But customer care they not help us. Customer care asking return documents about this commitment. Which sales executives give a return documents. No one can not give that. The company and sales executive and sales manager both are fraud. Don't trust that type company. Please go to nationalized bank pos machine.. it's available very low rental

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Apr 5, 2022

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2022

Mswipe Technologies Customer Care's response We are sorry to note that we did not meet your expectations. Can you please share a detailed email with your device ID & contact number with us on [protected]@mswipe.com so that we connect with you and understand your concern and can assist you back. Please feel free to respond back to seek further help. Regards, Mswipe.