[Resolved]  Mswipe Technologies — have held my amount and no answer even after sending proofs through mail

Address:New Delhi, Delhi, 110060

This is another chapter o[censored]nprofessional behavior/unreasonable policies by mswipe team.
Again mswipe team held amount swiped at my outlet on 8th nov17.
The transactions were made on 8th nov17 for a total of rs[protected]+26000+19000+20000). The amount has not been credtied to our account and we recieved the hold messages and reverted via mail. But there is no response from the team.
It seems like we are shouting against a wall...
There is another amount of rs 5200, which is still on hold since 14th nov 2016. But still there is no idea why the amount has not been credited to my account

Pl help.
Thanks

Regards
Styleon
[protected]
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Nov 17, 2017
Complaint marked as Resolved 
resolved.
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Nov 10, 2017
Mswipe Technologies Customer Care's response
Dear Sir, we have received your invoice and verification process has also been completed, your payments will be released By Monday (EOD) and regarding the amount of Rs. 5200.00, we have received the request to refund that amount to cardholder. So the amount has been refunded to Jaspreet Kaur Sohi. on 18-11-16 with ARN number: -05135726326005018656044.
Nov 13, 2017
Updated by Preeti Style'On
Hi...still waiting for the amount to be credited.
Its almost end of the day, but there is no update.

I m sure you will come up with another timeframe...hahaha

pathetic services...
Verified Support
Nov 17, 2017
Mswipe Technologies Customer Care's response
Thank you for marking the issue as resolved.
Complaint comments 

Comments

I transacted rs359 which was declined and amount has been deducted. Please look into this issue and refund my amount

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