[Resolved] Mswipe Technologies — I am complaining about refund | |
Hello mswipe, this is my registered mobile number - [protected]. And my query is that i have done two transactions on 14th april 2019. Next day i got a massage regarding my transactions are got in hold. Same day request to mswipe to refund money to card option on same day. After 72 hrs. When i did contact they told me money has been refunded from our side on 17th april. But here i am just done balance enquiry. There are no any money credited in my account. And the transaction are 60000rs and 40000rs. So please help me out from this issue. Thank you
Was this information helpful? | |
May 30, 2019 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Apr 24, 2019 Mswipe Technologies Customer Care's response Dear Sir/Madam, Greeting from Mswipe!! We regret the inconvenience caused to you. We would like to inform you your Hold amount Dated[protected] of INR.60, 000/- and 40, 000/- is already released from our end with ARN on. 05346979107007190855563 & 05346979107007190859672 on[protected]. Kindly check with your Cardholder's bank regarding the same. If still you are not received your amount, So we request you to please share cardholders bank statement till date updated at [protected]@mswipe.com Verified Support Apr 26, 2019 Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received we have resolves above Merchant issue. Please close the complaint at your end once confirmed. | |
 1 Comment | |
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
66%
Complaints
1142
Pending
71
Resolved
732
+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
from mswipe by using customer debit card. but unfortunately we didn't recieved any message nor cash to our account My mswipe registerered mobile no [protected] / SLN infotech Prop: N L PRANESH, Kindly look in to the matter and settle the issue immediately