[Resolved]  Mswipe Technologies — improper document collection and harassment

Address:122018

Dear Govt of India

MSwipe employees have been contacting me for documents for a loan to be processed of 1, 44, 000.

I was told that the loan will be processed after documents submission which were provided duly to mswipe employee, name : Darsha

I was then told to give physical copy of documents which I requested a written proof that they will return my documents if the application is not cleared.

The company didn't send me any written confirmation and has not been picking my calls. I need my documents back as they are personal identity proof and under IPC 468(2), its under financial fraud and improper conduct of the company.

Please assist.

Thanks
Utsav
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Dec 4, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 31, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received,
We are unable to identify you in our system with the information provided. Could you please share your registered number and device ID so it will help us to resolve your issue.

Awaiting for your response to help you further.
Complaint comments 

Comments

Firstly, Worst machine and will never have signal.
Secondly, no customer support number! For name sake they have a toll free number(which will not work)
Head Quarters also unable to connect service team. I petty on the CEOif he/she can connect to service team.

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    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
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    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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