Mswipe Technologies — International card not activated

Address:

Chembur, Mumbai

Hi,
I have been in contact with one of your executive (Aditya) and had informed him him a couple of times regarding our issue which is we are unable to do any international transaction in our mswipe machine.
I was given a false promise that a callback will be arranged to resolve the issue on the same day but never received one.
Asked him multiple times to activate the service ASAP but now he has stopped answering my calls too.
Today I had 2 international patients but had to send them back without service as the transaction didn't go thru. It was very embarrassing.
Also tried reaching out the service centre in the toll free number provided but it is of no help .
Kindly look into this matter as soon as possible or please arrange a call from someone who can really help.
Contact number - [protected]
Waiting for a revert.
Regards,
Dr. Shweta Jadhav