[Resolved]  Mswipe Technologies — kindly discontinue the services and cancel the rent charges right away

Address:

Chennai, Tamil Nadu, 600043

My mswipe terminal id is [protected] / my contact number would be [protected]. Well i had taken this terminal two years back on payment of rs.6000 and until this day i could'nt use it except for one or two demo transaction.

Well since we are put up in defense area we have signal problem and requested them to configure it tho wifi and their service rep tried their best (Two years back) and couldn't resolve the issue. Immediately i called up their toll free number and spoke with them and informed that since its not serving my purpose, to cancel it. And he assured that it would be taken care.

I presumed it was cancelled and to my horror i was going thro my statement 2 days back, there had been regular deduction from my account every month without a single transaction done in this two years thro mswipe and inspite of the assurance given by their staff that it would be cancelled 2 years back (Well its my mistake that i didn't scrutinize my account statement this while)

Hence requesting them to at-least cancel the services and stop deducting money from my account as rent right away - thanks