[Resolved] Mswipe Technologies — machine exploded socket and charger | |||
I put my device on charge dispite complaining i have received a used second hand device, i put it on charge in the same socket as i previous socket i charged my phone, i used my blender, then i put the machine on charge and after a hour my socket blew up causing me electrical failure and short circuit. I had to call engineer and he said the device is faulty. I have complailed on whatsapp and i have been told it is my socket that is faulty. How can a engineer tell me it is the machine and someone on whatsapp is sitting there on his phone telling me it is my socket. Is he a astrologer or a magician? The service from mswipe is redicioulous Was this information helpful? | |||
Sep 27, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Aug 25, 2018 Mswipe Technologies Customer Care's response Dear Sir/Madam, We deeply regret for the inconvenience caused to you. Could you please share your registered mobile number or device serial number so that we can assist you in better manner. | |||
 1 Comment | |||
Comments
I have complained about my machine not working, I have received a machine that is used and scratched. I was given a new machine and I would like a replacement for a new machine. I paid 1947 and i want my product to be replaced at new under online purchasing and consumer act.
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011