[Resolved] Mswipe Technologies — money not refunded nor machine provided | |||
Their sales person named nagesh collected 2773 rupees from me for mswipe machine and then stopped receiving my calls. I did not receive any swiping machine and only received messages saying my application is on hold due as required documents are missing. I called their customer care and asked them to cancel my request as this is pending from more than a month and asked them to refund my money, they gave me a complaint id[protected] and informed me that their team will contact me. Nobody from their team have contacted me, nor have they refunded the money. Please help in refunding my money. I had earlier raised a complaint in the same forum, but they marked it as resolved without refunding my money. Was this information helpful? | |||
Jun 20, 2019 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support May 18, 2019 Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received we request you to share registered contact number with device id number to investigate further. Waiting for your response in this regards. | |||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
The complaint number raised with Mswipe is TBK04368624. The registered number for our devices is [protected].