[Resolved] Mswipe Technologies — monthly rent being deducted even after the device is surrendered.

Shaikhwarsi

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400011

I have surrendered the swipe machine provided by mwsipe on 6th May 2017. your executive gave me the final closure reciept as well however monthly rent of Rs.300 is still being deducted from my account since last one year. Kindly check and close the account as well as refund the rent deducted. My registered mobile no is [protected]. Device Serial [protected].

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Jun 2, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Mswipe Technologies Customer Care's response Dear Warsi,

Sincere apologies for the delay.

We have informed our rent in this regards, they are checking with the deductions, once done will inform you upfrontly.

Verified Support

May 01, 2018

Mswipe Technologies Customer Care's response Dear Warsi,

As checked in the system there has been no deduction of rent after your surrender request. Please share your bank statements at [protected]@mswipe.com so that we can check and verify the same.

May 23, 2018

Updated by Shaikhwarsi I have mailed the bank statement to [protected]@mswipe.com, please check and respond.