[Resolved]  Mswipe Technologies — mswipe-illegal debits

Address:Mumbai City, Maharashtra, 560097
Website:www.mswipe.com

I was missold an mswipe machine 2 years ago stating that the charges were inr 1750/- and then teh machine was mine.

Your representative did not explain to me that there would be monthly rental charges that would kick in.

My bank details have been collected for inflow of payments, however it is now being misused by mswipe to debit my account on a device that has not been used for 2 years.

I have not got any intimation either.

I want the money that have been debited from me to be reversed asap.
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Feb 5, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 03, 2019
Mswipe Technologies Customer Care's response
Dear Sumana,
Greetings from Mswipe!!!
We will surely assist you in this regards.
Could you please share your registered contact number with device id number for better assistance.
Waiting for your response in this regards.
Complaint comments 

Comments

Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai 400 011

Tel: +[protected]

This lady is not helping regarding my mswipe details. May I know who is that dumb ass.

If this is not a support line then atleast you should mention over the phone rather than disconnecting my calls.

Bad service.
Mswipe Technologies Customer Care's response, Feb 5, 2019
Verified Support
Hon’ble Department of Consumer Affairs, Govt. India
We highly  apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we request you to share registered contact number with device id number to investigate further.
Waiting for your response in this regards.

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