[Resolved] Mswipe Technologies — mswipe - money not refunded

mausami chakraborty

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110091

My total bill was 3500 with the vendor. But i was charged for 3500 twice incorrectly by the vendor who uses your mswipe technology for the card payment. One transaction was then cancelled.

For void transaction, i did not received the message for the same but amount is not refunded yet.

This was from the vendor m/s rohit chaddha. Transaction date was for 1st january 2019 auth #011827.

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Feb 25, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Jan 18, 2019

Updated by mausami chakraborty Date was 13/1/2019

Verified Support

Jan 18, 2019

Mswipe Technologies Customer Care's response "Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we we are unable to trace the merchants as per the detail shared.
Waiting for your response in this regards."