Mswipe Technologies — mswipe pos issue still not fixed even after complaint

nareshk.gupta

from Bengaluru, Karnataka

Address:	20, saptagiri, 1St B Cross, Banagirinagar, BSK 3rd Stage,, Bangalore, Karnataka, 560085
Website:	Merapuppy.com

This issue is still not fixed i had complained about this couple of months back, again someone called from your end and said i will be charged if i dont use the pos, firstly wrong pos was forcibly delivered when i was in hospital, then there was so much of hassle regarding this, i dont want to use your service, take your machine back, your person has configured the pos on someone elses phone to test, my number is [protected] company name mera puppy company phone [protected], take this machine back.
I would not recommend mswipe to any business people, they have the worst service in the world.

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Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Oct 10, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received,
We would like to inform we have escalated your concern to our technical team.Field service engineer would be visiting your location at the earliest to rectify the issue. Please refer the request TBK[protected] for your reference.

Nov 04, 2019

Updated by nareshk.gupta There is no action yet, Mswipe clearly doesn't want to sort this out, my money looted and i am sure many others facing similar issues. My device is wrong, i was abused by your installation guys, i no more need your services, refund my money

Nov 05, 2019

Updated by nareshk.gupta Your person has collected the machine and said refund will be processed after 1 week, hope you would close this as soon possible, I dont want to talk you guys anymore.

Nov 23, 2019

Updated by nareshk.gupta you have taken the device back saying you will refund, i am still waiting, what is the ETA on this???

Dec 06, 2019

Updated by nareshk.gupta Shamelessly you are again calling me to install the device, where as I have clearly mentioned that I dont want to deal with Mswipe anymore.