Address: | 'HANUMAN NILAYA ' B M ROAD, KUSHALNAGAR 571234, 571234 |
My mswipe machine serial number [protected].
Since dec 2016 i am using mswipe machine, the agreement was for 2 years since the period we had no issue, but after the agreement date the company with out the renewal of the agreement without our notice have transfering the rent, that too not accoording to the agreement.
The customer care toll free number did not give the accounts descrepancies details, they always said that only 3 months data is available with them, but no representatives turned out after the agreement period.
When i took the pass book entries i was shocked by the illegal transfer of funds from my account not as per agreement, i closed my establishment on july 2018 but agreement period was for 2 yrs that was ending on dec 2018.
I have send the mails to [protected]@mswipe.com for the mis use of my accounts and for the surrender of the instrument on 5th oct 2020 and 14th oct 2020 but no one turned out.
After i made immence pressure on my banker corporation bank kushalnagar who mediated for the instrument, the representative turned in but have no uninstallation form or proper id or authorization for collecting the instrument.
I have spoke with mr madhesh crm team about the same on 06.02.2020, he had asked me the details and i have send the same on whatsup number.
Please ask them to honour the charges as per agreement and take the instrument by sending proper id with their representative.
I have faced torture from the company mentally all these days, please take severe action to the concerned person and oblige.
Dhanyavad
For patanjali arogya kendra
B amruth raj
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This is the 1st time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00000123". Can you please give me a solution. Customer care no. Is not working.