[Resolved]  Mswipe Technologies — mswipe technical error with machine

Hi team,

This is the 5th time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00010103". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Thanks & regards
Pradeep book depot
Was this information helpful?
No (0)
Yes (0)
Sep 12, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Aug 12, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.

As per the complaint received, We would like to inform we have escalated your issue to our technical team.
Field service engineer would be visiting your location at the earliest to rectify the issue. Please prefer the request number TBK05246250 for your reference.

Your patience & cooperation in this regards will be highly appreciated.
We value your relationship with us.
Complaint comments 

Comments

Hi team,

This is the 5th time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00010103". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Thanks & regards
VASUNDHARA ORGANICS
SHEWALEWADI, HADAPSAR, PUNE MAHARASHTRA
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1142
    Pending
    71
    Resolved
    732
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information