[Resolved] Mswipe Technologies — Mswipe Technologies illegal auto debit after 2 years of stopping their services

AmitMCF

Mar 11, 2022

Address:

Cloudforest E Commerce Pvt Ltd, Bengaluru - 560048

I have closed the business 2 years ago and informed the people in mswipe that i don’t need the machine anymore. But every month they were continue debiting money from my account automatically for a year. It was stopped after chasing them many time a year back. But they have again debited another Rs 1720 on 9th March 2022 via 5 auto transaction for my corporate account. I have notified those people many times through calls and emails as well but they’re not responding. You can not legally steal money in the name of auto debit and keeping silent on our complaints.

Please contact back at [protected]@mycloudforest.com

+1 photos

Was this information helpful?

No (0)

Yes (0)

Apr 22, 2022

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2022

Mswipe Technologies Customer Care's response Hi, Amit, We are extremely sorry for the inconvenience. To help you with this, we would like to know your feedback in detail. Kindly write to us at [protected]@mswipe.com. We will help you at the earliest. Regards, Mswipe.

Mar 11, 2022

Updated by AmitMCF Hello Team,

Thank you for your quick response. Please note that I am unable to send any mail to the above provided email ID [protected]@mswipe.com. Please reconfirm your email ID.

Regards,
Amit K

Verified Support

Mar 20, 2022

Mswipe Technologies Customer Care's response Hi, Amit, We certainly do not want you to have this notion, we would like to know what went wrong and fix the issue. You can always get in touch with us on our helpline number[protected] or mail us at [protected]@mswipe.com.