[Resolved]  Mswipe Technologies — mswipe technologies not cancelling and not refunding

I have lodged a complaint with ticket number:tvk2113587. I have shifted my clinic and no longer need the mswipe machine. Kindly terminate the services. This was repeatedly told since six months. Every time customer care people says they will send the person to pick up the machine, but not doing. They keep on deducting the payment from my account without using any single transaction.

I want to terminate the service with immediate effect and refund my amount which was debited.
The serial number of mswipe machine is:[protected].
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Jun 9, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 04, 2018
Mswipe Technologies Customer Care's response
Dear Madhavi,

We will get your device deinstalled on priority.

Once the device is deinstalled in the system, the additional rent deducted after your surrender request will be refunded to you.
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