[Resolved] Mswipe Technologies — mswipe technologies not using still charging me money | |||
Hello, Myself veenit jain residing in mumbai and my phone no is [protected] I had installed swipe machine of m swipe a year or 2 back. A person / vendor who took money from me for machine took 5500 cash and said this include machin charges plus year rental. After starting machin, mswipe people start deciding money from my account. They said that is rental charges but when i complained about that guy who took money. They said he is not traceble. After few months i stopped using mswipe because they are still continually charging me rentals. Called / messages / wats app on mswipe app no one replied with proper solution. They are consistently saying i have to pay. Or give back machine. I was asking refund of money as person/ vendor promised me after disconnecting machine i can get money back. They are not replying on this issue. Out of frustration i just kept machine with me. Today mswipe called me and offered discount of rental, which may be huge, to me. Why should i pay a single penny as myself duped and never used the machine in these months. This is shameless thing company doing to me. I felt very bad. Being in service sector, as doctor, i never heard such threatening and demeaning calls. My issue is simple pay my money back and take your machine. To mswipe - don't threaten customer as you will increase rentals day by day even if my i complained about issue very early stages. Regards Veenit jain Was this information helpful? | |||
Dec 13, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Nov 02, 2018 Mswipe Technologies Customer Care's response Dear Vijain, Inconvenience caused to you is deeply regrettable. We have escalated your issue to our Surrender Team, same will be resolved soon. Need your kind cooperation in this regards. Verified Support Nov 03, 2018 Mswipe Technologies Customer Care's response Dear Vijain, We tried to call you several times but there was no response from your end and shop was closed . Kindly Provide complete address & contact details to get in touch with you in this regards. Waiting for your quick response. Verified Support Nov 12, 2018 Mswipe Technologies Customer Care's response Dear Vineet, As checked your Shop was closed permanently & we tried to connect you several times but no response. Kindly provide complete address & contact details. Verified Support Feb 05, 2019 Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. IndiaWe highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received Merchant Shop was closed permanently & we tried to connect merchant several times but no response was there to get complete address & contact details. Hence we close the complaint at our end. | |||
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+91 11 4701 0204 (Delhi)
+91 22 4922 4466 (Head Office)
+91 80 4096 9167 (Bangalore)
Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
The person told me that it accepts international cards and the machine is not accepting the cards. I lost my customers is this how mswipe cheats people. I am totally upset with such filthy service.