[Resolved]  Mswipe Technologies — mswipe technologies wrong ecs

Address:Nagpur, Maharashtra, 440010

Hi,
My Mswipe Id & my Mob Number is- [protected], Neha's Bag Bazaar.

As per my conversation with Mswipe Call center. Sending Pics of My Passbook. In that you can see on 28/09/2018 there are 3 transaction showing debited amount of Rs.800/-(350+350+100) by mswipe.

my account already closed last year but you deduct by ECS in our account
wrong process without information.

Pls immideat refund our deduct amount.And Block all future transaction with that account.
+1 photos
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Nov 9, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 02, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,

Greetings from Mswipe!!

We regret to say that we have not received any Surrender/De-activation request against your allotted device.
We would like to inform you that device is actively transacting, last transaction was made on 2nd Oct'18.

Please note: Rent would be charged till the device remains active in the system

Kindly confirm if you wish to continue with the services or wants to close the connection for further help.
Oct 03, 2018
Updated by Rahul Chawade
Sir,

I am using your services but I want to tell You that you(mswipe) deducted amount from my OLD BANK Account which is currently not Linked with Mswipe

Last Year I had changed it to another bank. I want to know why you deduct amount from bank account which is not linked with mswipe anymore??? & for what??

Today's Complent No.---tbk03162711
Verified Support
Oct 04, 2018
Mswipe Technologies Customer Care's response
Dear Rahul,
As checked we have refunded INR 850/- Please check with UTR: KKBK[protected]
Kindly close the complaint from your end.
Complaint comments 

Comments

I called a numerous time to the company to cease my machine and service as it was of no use to me now, but the company never sent a personnel to get the machine and cease it . Now finally after so many complaints a personnel collected the machine but the service isn't stopped yet . Still rent from my account is initiated to deduction.
prakashppc's reply, Sep 28, 2018
Moreover i want a refund of the amount paid

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