[Resolved] Mswipe Technologies — Multiple transaction on same card Hold of my payment | |
Respectfully I explain my registered mobile number in mswipe is [protected]. My transaction payment Rs. 2lakh, + Rs. 2lakh+ Rs. 1lakh + Rs. 1lakh. Total of 6 lakhs ruppes is holded from 16/07/2021 stating that multiple transaction on same card. I also uploaded invoice. Whatever mswipe authority is telling I am doing from past 4 days. Now mswipe are telling that inform custmor card holder to confirm genuineness of transaction OK well and good my question is 1)where to confirm and how to confirm? 2)no response from custmor service 3) my concern is what I should I do if custmor takes advantage of this thing and product is already delivered and does fraud thing means by trusting Mswipe I delivered product so I should go behind customer or court holding invoice bills. 4)without card holder permission or his presence or pin how can I swipe card. Now technology is too smart custmor will get message otp everything right how can it be fake. Why mswiping is holding payment. 5) we trusted Mswipe why you not valueing our invoice bills. 6) The transaction is 100% genuine if not something was happening by card holder right? I can't wait more i don't know whom to contact daily I should mail and wait or call customer service for them I should explain from the beginning so daily matter is strucked in same point. Request ticket number in mswipe is TBK[protected], TBK[protected], TBK[protected], TBK[protected]. I had called many time to custmor service, mailed to help desk, payment desk etc. Regards Sri Hari Manufacturers Was this information helpful? | |
Aug 23, 2021 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Jul 23, 2021 Mswipe Technologies Customer Care's response We truly regret the inconvenience caused here, as checked, the hold transactions are released from our end on 23 Jul 2021. We request you to please check your account details and confirm the same. Do let us know in case of further queries, you may write us at [protected]@mswipe.com. Regards, Mswipe.
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