[Resolved] Mswipe Technologies — my cancellation money didn't get credited in my bank

[email protected]

from Coimbatore, Tamil Nadu

Address:

Coimbatore, Tamil Nadu

Transaction of 262 RS has been cancelled on 25 th of feb 2018 between 9- 10 pm.
I haven't credited by 262 RS in my bank.the transaction was done through mswipe .I purchase one T-shirt from Wrapup shop located on thudiyalur road, coimbatore.transaction has been approved first and then shopkeeper cancelled it beacuse of one issue but i havn't got my money yet, please do something so that I could get my money back . Auth no is - 213011.
I have attached one proof with this complaint

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Apr 11, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2018

Mswipe Technologies Customer Care's response Dear Akshay,

Please check with the attached void receipt. The transaction done on[protected] was voided on the same day and in such case we have not received any Fund. We request you to check with your bank as the amount is lying in the suspense account of your bank itself.

You can present the void receipt as a proof of cancelled transaction and raise a charge-back for the void amount.