[Resolved] Mswipe Technologies — no refund for an advance fee for 2 years -

RaviPatelThinker

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

No refund for an advance fee for 2 years - @mswipe i paid for 3 yrs advance plan & returned device in 9 months, but no refund for 2 yrs yet.. Following up every week no update from your team complaint nos. Tbk02605060 and tbk02753759. Even no response to my emails. #horrible service i must say.

Following us from june 2018, every time i call them they will say they don't have any update from their rent team, wrote 3 times on their [protected]@mswipe.com email but no response, i have inr 8, 500 refundable amount with mswipe as i paid for 36 months in advance, which is refundable.

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Aug 31, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Jul 25, 2018

Mswipe Technologies Customer Care's response Dear Sir,

We deeply regret for the inconvenience caused.

We would be refunding the liable amount and will confirm you soon with the UTR number.

Jul 26, 2018

Updated by RaviPatelThinker For a month you guys are giving me TBK nos. and now UTR no. please give me a date with exact amount on my registered email id or mobile so I can track... also provide me direct contact details for concern person.

Jul 30, 2018

Updated by RaviPatelThinker Mswipe: UTR number??? not received any mail of message its been 5 days already. Please update.

Verified Support

Jul 30, 2018

Mswipe Technologies Customer Care's response Dear Ravi,

Sincere apologies for the delay .

Our rent team is working on your case and we will update you soon with resolution.

Jul 31, 2018

Updated by RaviPatelThinker Please mentions a date or send me confirmation mail/messages for making it official.