[Resolved]  Mswipe Technologies — Not accepting my visa or mastercard

Address:Pune, Maharashtra

We are holidaying from South Africa in India for 2 weeks. I pre booked our hotels on Booking. Com bt chose the option to pay at the hotel. We stayed in Hotel Gujrat in Nagpur with now problem paying with Visa. The next two hotels in Pune declined both cards. Fab Hotel Satish and Treebo near airport.This was very embarrassing as we were forced to go to ATM to draw cash. The transaction required an Indian mobile number which we dont have. Punching in the hotel staffs number had the same result. How can you have a device that declines a perfectly valid card???? We bought food at the supermarket without problems using NON MSWIPE machine. Prof JJ Simonis
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Mar 27, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Mswipe Technologies Customer Care's response
Dear Sir we will check with merchant and find out exact issue.
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