[Resolved] Mswipe Technologies — Not received machine

Joseph Das

from Mumbai, Maharashtra

Address:	Pune, Maharashtra, 411014
Website:	www.mswipe.com

Hello,

I have ordered one machine from mswipe two weeks back. One of the agents took the money from me that day only and he had committed that I will get the machine in 5 working days. Its been 15 days that I have not received any response from their end. I am tired calling their team and customer care again and again. There is no proper response. What I got from their end is fake commitments and fraud. Please do the needful asap.

Registered Contact number - [protected]
Contact Person - Joseph Das
Contact Number - [protected]/[protected]

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Dec 14, 2016

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Dec 08, 2016

Mswipe Technologies Customer Care's response Hi Mr. Das,

We are sorry for the inconvenience caused to you.

Further, we would like to inform you that we have highlighted your issue to relevant department, will ensure that the issue will be resolved within 48 hours.

Dec 08, 2016

Updated by Joseph Das Its been over 2 weeks i have applied for an Mswipe machine i was commited that i would be recieveing the device within 5 working days. the sales guy "Ranjeet Sawant" from pune used a sentence 20 times " sirji 101 % friday tak machine aajayga" i did a followup for next 2 days just to check the things are on track or not for both the days he was singing the same song of 101% it will be done. 3rd day onwards his phone is swithoff & no contact on the 5th day i called up customer care number the second set of scam people & discussed my issue & they commited me that you will get the device tomorrow by 12 in the afternoon. the next day i waited till 2 in the afternoon but no response i called back again but no answer. because of their fake commitments i had a huge loss on 6th & 7th day. i called them back on monday & luckly i was able to speak to one the reps & question why they have not deliver for thier commitments I requested to put me across to one of the senior manager but they refuse. I got a call from head office from Mr. Rohit Wankhede & he also commited me that you will get the device in the evening & all that face story. i waited for whole evening but device was not deleivered to me i call him back on [protected] but these people just pickup & hangup the calls I called them numbers of time but same scenario. I have paid them in one shot. I have decided to sue them for thier unprofessionalism & running the such scam & bluffing people to remove the money from the people pockets.

Verified Support

Dec 08, 2016

Mswipe Technologies Customer Care's response Hi Sir/ Madam,

We are sorry for the inconvenience caused to you.

Further, we request you to write us back with the below details :

Alternate Contact number :
Best time to Contact :

Dec 08, 2016

Updated by Joseph Das Name : Joseph Das

Ph: [protected]/[protected]