[Resolved] Mswipe Technologies — not received the device on time

Surekha D

from Vasai-Virar, Maharashtra

Address:	Mumbai City, Maharashtra
Website:	www.mswipe.com

This is to inform you that there is lack of commitment n customer service in mswipe technology. I have given order of mswipe g2 device on 9th may 2018 and immediately done the payment online on same day getting commitment that i vl get the device within two working days. Even after two days i have not received any phone call or sms or mail from company so i have contacted them for the updation of my product, but there is lot of miscommunication in the staff itself. Mr suhas the person who spoke with me on behalf of mswipe customer care conveniecing me that i will get the device on monday at any cost. Today is wednesday ie 16th may 2018 i have not received any phone call/sms/mail from the company yet. So i want refund but nobody attending my phone calls nor replied to my messages.
Kindly refund me.

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Jun 27, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

May 18, 2018

Mswipe Technologies Customer Care's response Dear Surekha,

Kindly allow us do get the device installed on priority.

Verified Support

May 24, 2018

Mswipe Technologies Customer Care's response Dear Surekha,

Device installation has been done at your location.

Kindly confirm if your issue has been resolved.

Verified Support

May 24, 2018

Mswipe Technologies Customer Care's response Kindly close the compliant if your issue is resolved.