[Resolved] Mswipe Technologies — not using still charging me money | |||
Hello, Myself dr rahul wasnik. Residing in nagpur. My phone no is [protected]. I had installed swipe machine of m swipe a year or 2 back. A person / vendor who took money from me for machine took 8000rs cash and said this include machin charges plus year rental. After starting machin, mswipe people start deciding money from my account. They said that is rental charges but when i complained about that guy who took money. They said he is not traceble. After few months i stopped using mswipe because they are still continually charging me rentals. Called / messages / wats app on mswipe app no one replied with proper solution. They are consistently saying i have to pay. Or give back machine. I was asking refund of money as person/ vendor promised me after disconnecting machine i can get money back. They are not replying on this issue. Out of frustration i just kept machine with me. Today mswipe called me and offered discount of rental, which may be huge, to me. Why should i pay a single penny as myself duped and never used the machine in these months. This is shameless thing company doing to me. I felt very bad. Being in service sector, as doctor, i never heard such threatening and demeaning calls. My issue is simple pay my money back and take your machine. To mswipe - don't threaten customer as you will increase rentals day by day even if my i complained about issue very early stages. Regards Rahul wasnik [protected] Was this information helpful? | |||
Dec 17, 2018 Complaint marked as Resolved Mswipe Technologies customer support has been notified about the posted complaint. Verified Support Nov 01, 2018 Mswipe Technologies Customer Care's response Dear Rahul, Inconvenience caused to you is deeply regrettable. We are working on your issue and same will be resolved soon. Need your kind cooperation in this regards. Verified Support Nov 12, 2018 Mswipe Technologies Customer Care's response Dear Rahul, We tried to connect you but there was no response from your end. Kindly share alternate contact number to get in touch with you in this regards. | |||
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+91 11 4701 0204 (Delhi)
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Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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