[Resolved]  Mswipe Technologies — organised cheat/fraud by mswipe

Hi
My mobile number registered with mswipe is [protected]

I supposed to surender the machine but after repeated request from mswipe retention team we reach the agreement on 15th sept 2018 and following mutually agreed:

1. I have to pay rs.1180/- to mswipe for lifetime zero rental plan (Which i paid on 15th sept 2018 againt their sms link)

2. They supposed to refund the september 2018 rent of rs.590/- (Which was not done by mswipe)

3. On 29 sept 2018, the debited two payments from my account rs 4000 and rs590/-
These payment were againt the agreement.

As per agreement with their retention team it is clear voilation agreed terms.

Now rs.4590/- is due with mswipe which plz release immediately.

If this is not a organised fraud or cheat.. Than what is that?

Regards
Shamita kumari
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Nov 25, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Oct 05, 2018
Mswipe Technologies Customer Care's response
Dear Shamita,
We tried to connect you on [protected], but unfortunately your number was switched off. Kindly share alternate contact number with preferable time to get your issue resolved.
Oct 05, 2018
Updated by Shamita Kumari
Hi
My alternative contact number is [protected]
And
[protected]

Regards
Shamita Kumari
Verified Support
Oct 13, 2018
Mswipe Technologies Customer Care's response
Dear Sir/Madam,
As there is no response in this regards.
We are closing the complaint from our end, In case issue is not resolved write us back with device id number and contact number.
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