[Resolved]  Mswipe Technologies — overcharged for machine... cancel my subscription and refund me full amount.

Address:Mumbai City, Maharashtra, 400053

Maharashtra hardware & electric stores
Andheri west
Mumbai - 400053
[protected]
Mswipe imei [protected]
Mswipe serial [protected]
A mswipe agent came to me sell machine at my shop. He sold me two machines @ rs.1500 and said that there will be no monthly charges. I paid him via cheque. Now problem is that i have received only one mswipe machine and i am being charged huge amount on transactions. Please take back your machines and refund me my full amount.
I had made two transactions using your machine.
1) 1st transaction on 04/08/2017 worth rs.2184 but received only rs.1777.28 huge charges. I am in loss
2) 2nd transaction on 01/09/2017 worth rs.845 but received only rs.415 in my bank account less than half of the original amount.
I want my money to be refunded in full original rs.1500 + rs.406.72 + rs.430... Total refund amount is rs.2336.72.
Please contact on [protected]
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Oct 17, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Sep 07, 2017
Mswipe Technologies Customer Care's response
We tried to contact you, but the call was disconnected, kindly provide us the correct time to call you and assist in better manner.
Sep 08, 2017
Updated by Jitesh005
Please call me on Monday 11/09/2017 @4Pm on [protected]
Verified Support
Sep 16, 2017
Mswipe Technologies Customer Care's response
Dear Sir, we tried to call you multiple times, but the call was disconnected, kindly refer the below details containing all the information of your transaction.
Merchant Name- MAHARASHTRA HARDWARE ; TID-MS608856

Card type-DEBIT Txn date-04/Jul/2017 PaymentDate-07/Jul/2017 Txn amount-5.00 MdrSwipe-0.250 Deduction-0.01 Net amt-4.99 Rent-0.00 Adjustment-4.99

Cardtype.-CREDIT Txn date-03/Aug/2017 Payment date-04/Aug/2017 Txn amt-2, 184.00 MDRSwipe%- 2.000 Deduction-52.00 Net amount-2, 132.00 Rent-359.71 Adjustment-4.99 Final payment-1, 777.28
NEFT: Ref:[protected] Dt:04082017

Card type-CREDIT Txn date-01/Sep/2017 Payment date-04/Sep/2017 txn amt-845.00 MdrSwipe%1.900 Deduction-17.00 Net amt-828.00 Rent-413.00 Adjustment-0.00 Final payment-415.00
NEFT: Ref:[protected] Dt:04092017

Card Type-CREDIT Txn date-09/Sep/2017 Payment date-11/Sep/2017 Txn amt-698.00 MdrSwipe%-2.000 Deduction-14.00 Net amount-684.00 Rent-0.00 Adjustment-0.00 Final payment-684.00 NEFT : Ref:[protected] Dt:11092017

Cardtype-CREDIT Txn date-11/Sep/2017 Payment date-12/Sep/2017 Txn amt-330.00 MDRSwipe%-2.000 Deduction-7.00 Net amount-323.00 Rent-0.00 Adjustment-0.00 Final payment-323.00 NEFT:Ref:[protected] Dt:12092017

Card Type-DEBIT Txn date-11/Sep/2017 Payment date-12/Sep/2017 TXN amt-708.00 MdrSwipe%-0.250 Deduction-2.00 Net amount-706.00 Rent-0.00 Adjustment-0.00 Final payment-706.00 NEFT: Ref:[protected] Dt:12092017
Complaint comments 

Comments

Aggarwal gift shop
wz-238, nangal raya
delhi cant
I bought a mswipe machine for one year in RS 5000.but when i made my first transaction
it says transaction is approved on 2-sep-2017 but money still not reflecting in my bank Account today ownwards.
when i tried to call the agent no one pick up my phone.Extremely bad service.No consumer support.

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    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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