[Resolved] Mswipe Technologies — pathetic customer service and cheating
Mumbai, Mumbai City District, Maharashtra, India
ZaZargar on Oct 8, 2017
I had purchased 4 devices of mswipe almost two years ago but these never worked, whenever i complained i was ignored by giving different excuses. I approached customer care, other high opfficals even v. P but they all ignored then finally requested the ceo of the company but he too ignored and didn't even bother to respond on my emails that i sent him.
This is a big fraud company and they only helping people who shares profits with them.
I have been begging them from last two years for my services and for my issues to be resolved but i always have been ignored and i am still being. I have paid for these devices and i was promised that i will get the best customer service but i didn't even get 1% out 100%
I have decided that i will go to the consumer court and will file an complaint at rbi as i have seen people who buy their devices today they get all the services but as i am an two years old customer i am still being punished, its maybe that they doing unethical practices and high officials from mswipe are helping them for their own taste as they too might be getting their benifits out of them and that is the reason they helping only selected people and ignoring a common customer who doesn't have any personal relationship with them.
I request you people to kindly try to help me out as i am being mentally tortured and i am loosing my sales due to their fault where i am loosing my profit which is the only source for me to feed my family and to run my business.
Hope someone might understand and try to resolve this issue.
Complaint marked as Resolved Nov 9, 2017
[Oct 09, 2017] Mswipe Technologies customer support has been notified about the posted complaint.
Verified SupportMswipe Technologies Customer Care's response, Oct 09, 2017
Dear Sir/Madam, we're really sorry to read that you had a bad experience. Could you share your details (including registered mobile number or device id. We will forward it to our higher department and someone will get in touch with you soon.
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