[Resolved]  Mswipe Technologies — payment not received in bank account from mswipe

Address:Hoshiarpur, Punjab, 144224

I swipe my customers atm card on my mswipe mpos machine with the ammount of 15000 on 31st dec 2017. But still it is 5 jan 2018 i cannot recieve my money back in my account from mswipe. And when ever i tried to call customer care they can only say we accept your complaint and forward to our account department. When the account department revert we can contact you... Today after 5 days there is no response from account department... Worst service of mswipe...
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Feb 20, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Jan 06, 2018
Mswipe Technologies Customer Care's response
Dear Sunil,

Please share your registered mobile number or device id or ticket number so that we can assist you in better manner.
Verified Support
Jan 19, 2018
Mswipe Technologies Customer Care's response
Since there has been no response from your end, we consider that your issue has been resolved and hence closing this case .

For further details you can call us on[protected] or mail us at [protected]@mswipe.com
Complaint comments 

Comments

I have complaint in mswipe customer care that my shop is closed and please pic your device .I have called two or three times but device not picked.Amount is auto deducting from my account.
Mswipe Technologies Customer Care's response, Jan 19, 2018
Verified Support
Dear Mandeep,

Please share your registered mobile number or device id so that we can assist you in better manner.
I have done the payment of my delivered product through mswipe and the amount of 600 rupees is debited from my account but after some time it shows that timedout and the payment is not done... But the money is debited ... Igot a message after that, it says that any amount debited will be refunded in 3 to 7 days ... I have done the transaction on 27th march... And the money is still not refunded...

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