[Resolved]  Mswipe Technologies — payment not settled hold as high value transaction

Address:

C/O MAULI Enterprises 200 DARGA VASAHAT MAULI CYCLE MART, MAGE KHADKI PUNE CITY, Pune, Maharashtra, 411003

Ticket no tbk05576971
Payment has been put on hold since 7 days and there is no reply to mails sent to [protected]@mswipe.com and customer care representative are not able to reply for the issue they just keep on saying send mail to the paymentresponse

Dear sir
The reason for my own card swipe was against the payment of the grocery goods for family function which was purchased from my shop itself, and the dues were paid by my own credit card swipe to my firm mauli enterprises, for purpose of myself and family expense such as drawing
Further mr mohan nikam has a grocery shop and is our loyal and a old customer who purchases grocery goods from our shop on regular basis, during our routine bussiness we actually don't accept credit card payments but as mr mohan nikam is our loyal customer we have to accept credit card payments from him whenever he asks to do so, he either uses his own credit card or uses his daughter snehal nikam's credit card for any purchase whenever needed by him, that is the reason that multiple card swipes have done from some cards
Further we have attached the bill details of sale to mr mohan nikam, the total bill amount is rs 130, 772.50 for which we have received rs 100, 000 by credit card and rs 30, 772.5 by cash, the payment of rs1lac credit card has been set on hold by you as high value transaction, we have submitted the bill attached herewith
At the point of sale mr mohan nikam took the goods by their mode of transport from our shop
We have given the clarification for your mail and noted that such transaction if not accepted by mswipe we assure that we would request our customer mr nikam for future payment of their bills by cash or cheque and also would not swipe our own card for settlement of grocery goods purchased from our own shop
Your co-operation would be highly appreciated as we request you to remove the hold on the high value transaction and credit the same to our account at the earliest
Thanks and regards
For mauli enterprises
[protected]