[Resolved]  Mswipe Technologies — payment on hold and no one is helping out

Oct 31, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed. As per the complaint received, we had tried to contact you on your register mobile number [protected] but there was no response from your side.

As per the confirmation received from our Payment team, you have done two transaction of amounting Rs.35000/ each on date 25-Oct-2019 and you have already received payment for one transaction amounting to Rs. 35000/- on dated 28-Oct-19. Kindly check whether both transaction were successful & you have given services for both transactions to your client then only share us two separate clear and full image of invoices with company stamp and sign for hold transaction or else raise refund to cardholder request for failed transaction.Other bank might raise charge-back for excess payment.