[Resolved]  Mswipe Technologies — payment on hold from 5 days

Address:Thane, Maharashtra, 421003

Hello, my registered mobile number with m-swipe is [protected] and the same is my id
I’d made 5 swipes from my client’s credit card amount totalling to 206, 700/- on 08/05/18 and till date i haven’t received the payment of the same
The bifurcation of the swipe was as follows :
45, 000/-
45, 000/-
45, 000/-
45, 000/-
26, 700/-
None of te payment have been recieved yet.
As i called the customer care that i haven’t yet recieved the payment they told me that they require an invoice for the same and they will release the payment in 24hours after getting the invoice
Now, after sending them the invoice i recieved a revert mail stating that it will take 72 hours for verification post that the payment will be transfered.
I’m a small merchant and for me 200, 000/- is a big amount. My rolling has stopped.
Kindly process the payment at the earliest
Was this information helpful?
No (0)
Yes (0)
Jun 30, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 22, 2018
Mswipe Technologies Customer Care's response
Dear Monu,

All the amounts had been released on[protected] with NEFT number NEFTRATNN[protected]/[protected].

Please confirm if your issue has been resolved.
Verified Support
May 22, 2018
Mswipe Technologies Customer Care's response
Kindly close the complaint if your issue has been resolved.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1142
    Pending
    71
    Resolved
    732
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information