[Resolved] Mswipe Technologies — payment on hold last one month

Ashuashwani

from New Delhi, Delhi

Address:

New Delhi, Delhi, 110045

Dear sir,
I made a transaction of amount 92451, it was approved 3rd time after attempting 2 consecutive failure due to wrong pin, as my client forgot the pin. Now mwsipe says due to 2 consecutive wrong pin, it was hold and physical verification of my office will done, at starting they said it max period 10 working days, when i am calling even after 15 working days they said it shows same status, please update your address. I mail all my kyc docs and business registration proof, but still no reply from mswipe.

Please help me out for the same, i am mentally disturbed because due to lack of payment, my business stopped, and progress of my business going down.

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Jul 17, 2018

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Jun 14, 2018

Updated by Ashuashwani Dear Sir, I made one transaction of amount 35000 on Mswipe Machine, Generally payment credited on next working day, I wait for 3 working days, when not got the payment call customer care and they said my Bank Details not updated, need to provide KYC docs and Bank details again.

I provide all the details on same day, but still not get the amount.

Similarly I made two transaction of Amount 69970 and 70880.

The same also not credited, when I call they have no reason for the same.

Please help me out.

Verified Support

Jun 16, 2018

Mswipe Technologies Customer Care's response Dear Sir,

Kindly share your device serial number or ticket number so that we can assist you in better manner.