[Resolved]  Mswipe Technologies — payment refund issue

Address:431605

I have done the transaction on 9th may of amount rs12020 after some time because, of some reason i have cancelled that transaction through mswipe machine.

Amount has been deducted from the customer account. I have contacted to mswipe they told me that amount will be refunded within 7 days.

Still, customer is waiting he does not received any refund, why it's taking so long...
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Jun 16, 2019
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 16, 2019
Mswipe Technologies Customer Care's response
Hon’ble Department of Consumer Affairs, Govt. India
We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we request you to share registered contact number with device id number to investigate further.
Waiting for your response in this regards.
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