Dear Team,
This is Raj Thilak (User ID: [protected]) from Chennai and I am now not having a relationship with mSwipe.
I surrendered and closed my mSwipe account three years ago.
Last month, I had an ECS deduction of Rs.350/- from mSwipe from my bank account.
I was informed by my bank manager that the ECS mandate agreement with mSwipe was still active and they had not canceled it.
I wonder that before three years, I personally visited mSwipe office near Redhills and submitted the termination/ surrender form.
Also for not handling the device I was charged more than Rs.5, 500/- which was debited from my bank account.
After three years, on today (12/01/2022) I am getting another deduction of Rs.350/- from my bank account.
The lost device was found a year back and with me.
My concern is
1. Permanent cancellation of mSwipe account along with the ECS mandate agreement presented with my Indian Overseas Bank account.
2. I need my rental deduction back in my bank account
3. Now the lost device is available with me and I will surrender it. Instead, I required the refund of the device's lost cost (Rs.5, 500/-) deducted from my bank account. Was this information helpful? |
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