[Resolved]  Mswipe Technologies — poor customer care service

Address:Chennai, Tamil Nadu, 600087
Website:www.mswipe.com

I am writing this complaint, after trying out their customer care helpdesk,
First their machine would not work as said, next they charge advance rental, third they don't close account on time and put unnecessary rental charges and expect the customer to pay for their rent. When asked or complained there wont be any response nor reply from them. Please take necessary steps to keep your customer happy by at least attending their complaints on time and resolving the issues. (Client name - Buy The Way) Customer code: [protected].

I request you solve this issue and refund the advance rent for device which i asked to close earlier.I would like to continue using one device out of two i have. I tried closing the earlier old device and upgraded new device by paying device cost. but still you charge rental for both devices which is not fair. Looking forward for a resolution for this issue at the earliest.
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May 24, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Apr 09, 2018
Mswipe Technologies Customer Care's response
Dear Udaykumar,

As discussed, we will update you with proper resolution by tomorrow.
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    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
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