[Resolved] Mswipe Technologies — Problem with icici mastercard with mswipe device

Nileshsingh12

from Chennai, Tamil Nadu

Address:	560076
Website:	Orchids International school. BTM

With mswipe device when i use my mastercard it says "do not honor" this is happening with only mswipe device. When checked with bank it says device is offline state and check with merchant they say mswipe says all good i am not able to find the issue and whom to contact to get the issue fixed. One thing is clear that device has some issue as the card is working on other devices.

Help needed!

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Aug 27, 2017

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Jul 13, 2017

Mswipe Technologies Customer Care's response Dear Nilesh, as per your complain, "Do Not Honour" is the error from the issuer end. But if you are facing this error only on our device then please provide us with your registered mobile number or device id to help and to serve you better.

Jul 14, 2017

Updated by Nileshsingh12 Thanks for your response, how do I provide the phone number ?

Verified Support

Jul 15, 2017

Mswipe Technologies Customer Care's response Dear Nilesh, you can mention your registered mobile number or device ID here in the response box or you can contact us on the following - Helpdesk:[protected] I www.mswipe.com | Facebook: www.facebook.com/mswipe .

Verified Support

Jul 21, 2017

Mswipe Technologies Customer Care's response Hi Nilesh, since there is no response from your side we are closing this case from our end. For further information or queries you contact us on[protected]Board), ) : | Helpdesk:[protected]
| Facebook: www.facebook.com/mswipe.