[Resolved] Mswipe Technologies — product not in use and charged without any information

GrociMart India

from Delhi, Delhi

Address:

Bangalore, Karnataka, 560096

I have requested for cancellation of service of mswipe machine but after termination of agreed tenure, service provider forcing me to continue their service and automatically deducting amount from my account and customer care is very rude and harassing me without proper response. Kindly take back your device and stop deducting my hard earned money every month. I'm not using this device from last 10 months but paid monthly rent up to last month. I don't want to pay any rent for delayed resolving my problem and complaint raised with them.

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May 9, 2019

Complaint marked as Resolved

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 08, 2019

Mswipe Technologies Customer Care's response Hon’ble Department of Consumer Affairs, Govt. India

We highly apologize for the inconvenience . We take great care to ensure that important matters such as these are properly managed.
As per the complaint received we request you to share registered contact number with device id number to investigate further.
Waiting for your response in this regards.