[Resolved] Mswipe Technologies — Refund awaited for txn done on 2-apr-2016 and refund request confirmed on 14-apr-2016

mrins66

from Mumbai, Maharashtra

Address:

Pune, Maharashtra, 411057

Two transactions of amount rs. 2040 each done on mswipe device at merchant outlet named "impress foto express" located at wakad pune, for which merchant has already requested redund and mswipe confirmed that they have forwarded the refund request to concerned department is yet to be processed and refunded. The customer who swiped his card and awaiting refund is following up with both merchant and mswipe to get the refund. Merchant has already sent a reminder to mswipe yet no solution.

Attaching refund request sent by merchant to mswipe and the email responses from mswipe.

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Apr 30, 2016

Complaint marked as Resolved

After logging the complaint, I got a call from mswipe after few days that they have initiated the refund and it'll get credited to my a/c in 2-3 days. The refund was credited back in 2-3 days.

Mswipe Technologies customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2016

Mswipe Technologies Customer Care's response Please share your phone no. for speedy resolution